Let’s Talk: Make Effective Feedback Your Superpower

Tác giả: Therese Huston | Xem thêm các sản phẩm Management - Leadership của Therese Huston
Let’s Talk: Make Effective Feedback Your Superpower 'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of HOOKED and INDISTRACTABLE ...
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Giới thiệu Let’s Talk: Make Effective Feedback Your Superpower

Let’s Talk: Make Effective Feedback Your Superpower

'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of HOOKED and INDISTRACTABLE

Critical feedback, delivered frequently and expertly, can be a game changer - it can turn average performers into the hardest workers and stars into superstars.

But fear of hurt feelings and awkward conversations often lead managers to hold back from offering crucial insights. According to recent studies, 44% of managers dread giving feedback, while 65% of employees wish their managers gave more.

In Let's Talk, Dr Therese Huston shows how to deliver feedback effectively and with confidence. Starting with the best ways to approach the evaluation process, Huston explains the importance of siding with the other person, stating your good intentions and working out what kind of critique your employees want most - do they want to be appreciated, coached or evaluated? Huston then delves into the six practical tools you need to deliver impactful feedback, including how to take steps to ensure unconscious bias doesn't leak into your appraisal.

Above all, Dr Huston offers a step-by-step plan to prove that productive, collaborative assessments are straightforward and not, as they sometimes seem, a Jedi mind trick. This handbook offers the tools to help anyone, from executives to teachers to coaches, to improve performance, trust and morale and make a once-dreaded task feel natural.

Giá sản phẩm trên Tiki đã bao gồm thuế theo luật hiện hành. Bên cạnh đó, tuỳ vào loại sản phẩm, hình thức và địa chỉ giao hàng mà có thể phát sinh thêm chi phí khác như phí vận chuyển, phụ phí hàng cồng kềnh, thuế nhập khẩu (đối với đơn hàng giao từ nước ngoài có giá trị trên 1 triệu đồng).....


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Thông tin chi tiết

Công ty phát hànhPenguin Books
Nhà xuất bảnRandom House Business
ISBN-139781847943491
SKU3769948060739
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